Tuesday, February 8, 2011
Dell Stop Tripping
I had to set up a Dell account online to buy the ink. Then, I had to decide whether I wanted to use my debit card or credit card, I chose debit since I had just gotten paid. The check-out screen told me that the estimated delivery date is 2/10/2011. Now, I know I’ve been out of elementary school for a long time, but last I checked I was still pretty good at basic math. Now, I paid $5.90 in shipping & handling to get the cartridges in two business days. It was a Sunday so if I counted from Monday, which was the 7th, 7 plus 2 is 9? Where did 10 come from? I won’t trip because that’s just one day. I’m usually a very reasonable person, but if they would just sell the stuff in the stores I wouldn’t have to go through all of this.
Monday, I got a phone call and an email from Dell saying that my payment wasn’t authorized by my card issuer. Not sure how that happened because I used my debit card and the money was sitting there waiting for them. Now, if Dell sold the doggone ink at Office Depot, I could have just gone to the ATM, got the money out and bought the stuff. So that meant I had to wait a whole extra day to finish my projects. I’ve got people breathing down my neck because they need Valentine’s Day cards, and baby shower invitations, and mailing labels. My word! I do have enough ink in the cartridges for a few Valentine’s Day card, so everyone else is going to have to wait (shaking my head).
I got a text message from my bank telling me that Dell’s payment went through at 9:26 pm. So now I’m waiting(twiddling my thumbs)until the 11th probably.
Dell, please stop tripping and stock your cartridges at Walgreens or Office Depot or some other brick and mortar building where I can just go in and get them and get on with my life.